Return & Exchange Policy
* To claim for size exchange, you need to intimate us via email (Support@TBhai.com) within 7 days of receipt of the products stating the reason and required size/s. If no request is raised within 7 days of delivery of the items then your order is closed and no exchange requests can be taken up.
* There is only one time replacement policy for all eligible products.
* All tags need to be intact, items sent without tags or broken tags will not be exchanged. In case you need an exchange for such a product it will be on a chargeable basis.
* We highly recommend not to send such items for exchange where deodorant or perfume has been applied on the items. Customer experience is of utmost importance to us and if cannot pass on the item sent by your for an exchange to another customer then those items are discarded and exchanges are not issued against those items.
* All return items sent for size exchanges must be in unused/unwashed condition.
* At the time of pick-ups, handover only those items for which an exchange is needed.
* Custom products are not eligible for exchanges, returns or refunds.
* We will issue the new sizes mentioned in the exchange notes once the items are received at our end and inspected for quality. Design changes are not allowed during the size exchange process.
* Sale products or any sort of product bought using a discount is ineligible for size exchange.
* In case reverse pickups are not available, customer is expected to self-ship the parcel. No refunds for the product or the shipping cost will be done in such a case.
Shipping Address to be mentioned on parcels for size exchange:
#44, First Floor, Royal Shell,
Sector No. 29, PL-01,
Near D.Y. Patil College, Ravet,
Pune 412101, Maharashtra INDIA
Items that cannot be exchanged:
- Bulk Orders
- T Bhai Gift cards or Vouchers
- Custom, Discounted, Free or Sale products
- Festive or special occasion t-shirts cannot be returned or exchanged post the occasion
- If specifically stated in the product
*Shipping charges are non-refundable.
All items purchased on TBhai are custom made and printed just for you. We cannot offer a return unless the item is defective. Defect if any, should be raised on the date of delivery itself else defect is not accepted. In case of a valid defect either a replacement will be offered or a store voucher of equivalent amount will be given. Any purchases done with such a voucher will not be eligible for a size exchanges.
* All items sold on TBhai.com are custom printed specially for you, so returns are not accepted in any case.
* In case items received by you are defective then you may drop a mail to firstname.lastname@example.org for resolution. The resolution offered by the team is final & binding.
All orders placed with us need to adhere to the policies as mentioned here.
UPDATE : All size exchange requests placed after 15th March 2023 will be processed after 30th March 2023 due to financial year end closure. We regret the inconvenience caused